Help & FAQ

Frequently Asked Questions

Booking, payment, on-board life, paperwork, and the policies behind our yacht and catamaran charters.

Booking & deposit

How does booking work?

Pick your vessel and dates, fill in guest details, and pay a 30% deposit via Stripe to confirm. The captain receives the booking instantly. The remaining 70% is due 4–6 weeks before departure, payable by bank transfer or card.

Can I hold a vessel without paying?

Yes — submit an inquiry and the captain will hold the dates while you decide. We don't lock the boat until the deposit is paid; the deposit is what secures the dates.

What's your cancellation policy?

Standard: deposits are non-refundable but transferable to a future date with at least 60 days' notice. Within 60 days of departure, the captain may keep the deposit. Some captains offer more flexible terms — check the vessel page or ask in your inquiry.

What if the captain has to cancel?

Full deposit refunded immediately, and we'll help you find an equivalent vessel for the same dates if possible. Captain-initiated cancellations are rare and almost always weather or safety related.

Payment & pricing

Which currencies can I pay in?

Charter prices are quoted in EUR — Spain is in the eurozone, so there's no exchange step on the ground either. Deposits are charged in EUR via Stripe; your card is auto-converted at the bank's rate if it's in another currency.

What's included in the price?

It depends on the charter style, and the vessel page states it clearly. Crewed charters typically include captain and crew, bed linen, towels and standard port fees on the planned route; catering is either half-board or provisioned to your menu. Skippered sailing charters are leaner — the skipper plus the boat, with provisioning and marina fees on top.

What are the extras I should budget for?

Fuel beyond the standard itinerary, marina berths in the busy island harbours (Ibiza and Palma are the priciest in Europe in peak season), any national-park or anchoring permits (e.g. Cabrera), and gratuities. Crewed charters usually collect running costs through an APA (advance provisioning allowance) of 20–30% of the charter fee, settled transparently at the end.

How does tipping work?

Discretionary, for good service: 5–15% of the charter fee for the crew is the Mediterranean norm, handed to the captain at the end of the week to share.

The boats & crew

Crewed, skippered, or bareboat?

Crewed means captain plus hostess/cook or more — you do nothing but enjoy it. Skippered is the boat plus a professional skipper; you help as much as you like. Bareboat (you as licensed skipper) is large in Spain's fleets, but our catalogue focuses on crewed and skippered vessels.

Are the captains licensed?

Yes — commercial charter in Spain requires the operator's charter licence and professionally certificated crew under Spanish and EU maritime rules, and boats carry commercial insurance for the published guest count. We work only with licensed operators and professional captains.

Do the crews speak English?

English is the working language of the Spanish charter industry; German, French and Spanish are common too, reflecting the Balearics' guest mix. Each vessel page lists the crew's languages where the operator has confirmed them.

Can we eat on board every day?

On crewed charters, yes — most guests take breakfast and lunch aboard and go ashore for dinner. In the Balearics the tender-only beach chiringuitos are half the pleasure; your crew book the tables and time the anchorages around them.

Getting there & travel

Which airport should I fly into?

Palma (PMI) for Mallorca, Ibiza (IBZ) for Ibiza and Formentera, Mahón (MAH) for Menorca, and Barcelona (BCN) or Girona (GRO) for the Costa Brava; Alicante (ALC) or Valencia (VLC) for the Costa Blanca. All connect broadly across Europe in season; transfers to the marinas are 15–40 minutes.

Do I need a visa?

Spain is in the EU and the Schengen area. EU/EEA citizens travel freely; UK, US and most other visitors get 90 visa-free days in Schengen (ETIAS pre-authorisation applies as it rolls out). If you hold a Schengen visa, it covers Spain.

When is the sailing season?

April to October. July–August are hot, glamorous and very busy in the Balearics — Formentera's anchorages and Ibiza's marinas fill fast. June and September are the connoisseur's months: warm sea, space to anchor, calmer prices. The Costa Blanca has one of the longest, gentlest seasons in Spain.

What about the wind?

The Balearics are generally moderate in summer with reliable sea breezes. The one to know is the tramontana, a strong north wind that funnels down the Costa Brava and northern Menorca mainly in spring and autumn; your captain plans around it and there's always a sheltered lee.

On the water

Which cruising ground should I pick?

Mallorca for the most variety (calas, mountains, Palma); Ibiza & Formentera for the turquoise and the scene on your terms; Menorca for quiet white-sand calas; the Costa Brava for dramatic cliffs and Barcelona; the Costa Blanca for sun, calm and the shortest Ibiza hop. Tell the concierge your group and pace and we'll match it.

Can we anchor anywhere?

Mostly — but the Balearics protect their seagrass (posidonia) meadows, so anchoring is regulated off many beaches (buoy fields at Formentera's Ses Illetes, permits for Cabrera national park). Your captain knows the rules and the legal spots; it keeps the water as clear as it is.

Can we island-hop across the Balearics?

Yes — Mallorca–Menorca is a half-day sail and Mallorca–Ibiza/Formentera a longer hop; a 10-day charter can link two or all of them. From the mainland, Dénia on the Costa Blanca is the shortest crossing to Ibiza.

Is Spain good for families?

Very — Menorca and the Costa Blanca especially, with sheltered calas, short hops and warm calm water. Mallorca's east coast is excellent too. Crewed catamarans are the family default for stability and deck space.

Still have questions?

We aim to reply to every question within 24 hours. For booking-specific questions, the fastest route is the inquiry form on a vessel page.

Or email info@celestesail.com

FAQ — Spain Yacht Charter Booking Questions | CelesteSail